We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.

How you will do it

• Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
• Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.
• Maintain an accurate parts inventory at levels that insure afirst timefix.
• Demonstrate and train customers how to use their equipment properly.
• Keep your manager in the loop about your customer's satisfaction, any potential salesopportunitiesor any recurring problems.
• Take care of other tasks as needed

What we look for:

• Associate degree in Electronics -preferred,Inlieu of Assoc's degree, certification/formalized training in Electronics, Networking, or technical military equivalent
• Must have a valid driver's license
• Ability to obtain or have existingstatesecurity license as required.
• Functional and practical comprehension of MS Office and PC skills.
• General knowledge of electronics required,network device setup and programming experience preferred.
• Must have a mechanical aptitude and be able to use hand and power tools.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to travel and work overtime as needed.
• Strong organizational skills, positive attitude, and an ability to learn quickly.
• Must be capable of working independently or as a team
• Confident, articulate, and professional speaking abilities
• Ability to review plans, diagrams, and flow charts, as well as all tools to capture the work processes associated with executing the project plan - preferred
• Completecompany providednasicEAS/Video new hire classroom certifications
• Completecompany providedRFID Basic Certification
• Demonstrate the ability to work independently solving higher level of trouble shooting skills

Required

• Willing to travel